Our Policies
Shipping Policy:
HMezsofa will bear all shipping costs to Singapore.
Transport Policy:
HMezsofa will bear all delivery costs within Singapore.
For Feature Wall products only, all of Singapore & Malaysia.
Refund Policy:
HMezsofa offer to refund of up to 100% within 100 days of your purchase. For full details on our refund policy please click here.
Warehouse Policy:
HMezsofa will let you hold your order until your place is ready for up to 180days for free. Subsequently, its at 3% of order amount per 30days or part thereof.
Delivery Policy:
HMezsofa delivery man will carry your product up the staircase for non-lift accessible area for free.
Warranty Policy:
HMezsofa will bear all costs and pay for your repairs if its due to manufacturer defects.
Insurance Policy:
HMezsofa insure that if your product is not in perfect condition when we delivered it to you, we guarantee to bring it back and deliver a brand new one to you in perfect condition. Check out more on our refund policy.
Contact us for more information on our services here.